Frequently Asked Questions

What makes Elderly Caregivers different from other in-home caregivers?

We are a family owned non-medical agency providing quality companions, homemakers, and personal assistants with over 18 years of experience. Our caregivers are compassionate, caring and they work directly for us, alleviating any burden this can cause on families. They are experienced with completed background checks and have liability insurance offering our clients, a peace of mind and reinsurance.

How do I get started?

Please call us, there is no obligation. It starts with a brief conversation and a few simple questions. Next, we set up a free in-home needs assessment. This is when we can really discuss your needs, concerns and see what level of care is needed.

Are caregivers certified?

We follow the CT state standard for non-medical agencies. All our caregivers are PCA (Personal Care Assistant) certified and have completed the IPCed (Institute for Professional Care Education) training. We have a lot of great caregivers and if during the assessment or at any time the need should require more, we will get you what you need.

What is the cost of a live-in caregiver?

Our rates are based on your needs. We offer hourly services for someone who needs some assistance, but doesn't need to commit to a full time live-in, whether it be for companionship, light housekeeping, meal preparation or personal care our hourly rate is normally $25.00 per hour, but currently we are offering a discount rate of $20.00 per hour with a minimum of 4 hours. If your needs require a 24 hour live-in, our rates are CT $215.00, NY $300.00 and MA $230.00 per day.

Will my rates go up?

No. Your rates stay at the agreed price and will never go up.

Can I cancel my service and are there any there any penalties?

You are never locked in and may cancel or put our services on hold at any time. You only pay for what you receive.

What if the caregiver is not a good match?

No worries. We want you to be 100% satisfied. We will be glad to swap out a caregiver at any time to meet your needs.

Do you provide caregiver background checks?

Yes. We closely screen and make sure each applicant meets the state's requirements.

I am traveling and need someone to care for my Mom for just one week, do you provide short term care?

Absolutely. If you are going on vacations, traveling for business, need respite care or need unexpected time away, please call us and we will be glad to assist.